Returns & Exchanges
At Dr Trust, we want you to be completely satisfied with your fashion purchase. If your item isn't the perfect fit, you can return or exchange any unworn, tagged merchandise within 30 days of delivery.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return or exchange.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing